Privacy policy

Who we are

Vital Elixir (“we”, “us”) sells herbal products online at vitalelixir.in. This policy explains what personal information we collect, why, and how we protect it.

Information we collect

• Contact and delivery details you give us at checkout: name, email, phone number and address.
• Order details, such as the products you buy and the amount paid.
• Messages you send us through the contact form, email or WhatsApp.
• Basic technical data such as device, browser and pages visited, collected through cookies and similar tools.

How we use it

• To process, ship and support your orders.
• To reply to your questions.
• To keep the store secure and prevent fraud.
• To improve our website and products.

Payments

Payments are processed securely by Shopify and its payment partners. We do not store your card or bank details.

Sharing

We share information only with service providers that help us run the store, such as payment processors, delivery partners and platform providers, and when the law requires it. We do not sell your personal information.

Your choices

You can ask us to access, correct or delete the personal information we hold about you by contacting us. You can also control cookies through your browser settings.

Age

Our products and website are for adults aged 18 and above.

Security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as the law requires.

Changes

We may update this policy from time to time. The latest version is always on this page.

Contact

Questions about this policy? Use our contact page.